Frequently Asked Questions
Everything you need to know about your MIA Shoes shopping experience.
How do I know which size to order?
We provide a comprehensive size guide on each product page. Since fit can vary between styles, we also include 'Fit Notes' to indicate if a shoe runs true to size, small, or large.
What is your return and exchange policy?
We offer a 30-day return window for unworn footwear in original packaging. Exchanges are free, while returns for a refund may be subject to a small restocking fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited and overnight shipping options are available at checkout for last-minute fashion needs.
What materials are MIA shoes made from?
MIA Shoes utilizes a variety of high-quality materials, ranging from premium genuine leathers and suedes to eco-friendly vegan alternatives and durable textiles.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.